Ken Smithson has over 30 years’ experience in the transit industry in both the public and private sectors. He is an expert in the technical, regulatory, operations, and funding aspects of public transportation. He has been sought out by state departments of transportation and transit operators for troubleshooting, administrative support, and technical assistance. As the Director of Quality and Standards, Ken conducts RATP Dev’s Health Check audits and quality assurance reviews to examine functional areas such as operations, maintenance, customer service, human resources, finance, safety, and training.