Mike Kwiatkowski is a seasoned leader with 20 years of experience in operational excellence, project management, and labor relations. Prior to joining RATP Dev, he built a distinguished career at Greyhound, where he was known for his strategic problem-solving and ability to drive impactful, customer-focused results. A firm believer in collaboration, Mike excels at fostering strong relationships among stakeholders to achieve sustainable success.
Throughout his career, Mike has led transformative initiatives, including:
- Labor Relations & Negotiations: Successfully renegotiated 10 collective bargaining agreements, ensuring operational continuity while strengthening trust between the company and its unions.
- Workforce Development & Retention: Spearheaded the rapid recruitment and training of 300 drivers, driving approximately $90M in revenue growth and reducing turnover by 10% through a highly rated mentoring program.
- Operational Efficiency & Cost Savings: Championed LEAN implementation and continuous improvement initiatives, securing over $2M in annual savings, increasing efficiency, and reducing equipment downtime by 10%.
- Employee Engagement & Culture: Launched an internal podcast focused on employee engagement and quality-of-life improvements, resulting in an employee approval rating exceeding 80%.
Mike holds an MBA from Texas Tech University, with a background in corporate finance and technology strategy. A proud West Texas native, he values hard work and perseverance, bringing a results-driven approach to driving positive change and long-term value.