Before joining RATP Dev USA, Thierry Couturier oversaw the Operations and Maintenance of The Original London Sightseeing Tour, part of the RATP Dev’s Sightseeing Business Unit. With over 24 years of experience in Operation Management, Thierry is exceptionally well versed at developing safe, collaborative, and cost-effective multi-site operations, emphasizing service quality to customers, and promoting continuous improvements. He holds a bachelor’s degree in Commerce from the E.A.D. Business School in Paris. He will be instrumental in connecting with the County’s staff to discuss various operational improvement projects. Thierry partners closely with each of RATP Dev’s local leaders across the US to track KPIs and ensure continuous improvement towards success for our clients.