Challenge
Improve the City of Lubbock's transportation services to meet a wide variety of specialized services required by the community.
106
fixed route and paratransit vehicles
161
employees
1,061,673
number of trips
Solution
RATP Dev assumed management and operation of the City of Lubbock’s 100-vehicle transit system. The local RATP Dev management team oversees service in five specific areas: fixed-route, citiAccess (Paratransit-Medicaid Contract with the Texas Health and Human Services Commission), special services, Texas Tech University service, and service as the Lubbock Agent for Greyhound Services. The fixed-route and citiAccess services provide safe and reliable transportation for Lubbock citizens throughout the community.
With the change in ridership - especially during and post-COVID, the city needed a way to reach a larger number of potential riders within the city limits, but outside of standard service areas. RATP Dev USA and Citibus partnered with Spare Labs to create a microtransit solution to adapt services to the entire city.
