- Faced difficulties in growing the business while managing high levels of employee turnover due to the competitive transportation industry.
- Promote a positive safety culture with support and participation from across the organization.
riders per year
Enhanced training methods and established an employee communication program to promote information sharing and staff retention.
Increased focus on KPIs to evaluate and measure continuous improvements.
Implemented RATP Dev USA's Safety Management System (SMS), drive2zeroTM.