Challenge

  • Faced difficulties in growing the business while managing high levels of employee turnover due to the competitive transportation industry.
  • Promote a positive safety culture with support and participation from across the organization.

6

streetcars

1.2 million

riders per year

2.2

mile route

Solution

  • Enhanced training methods and established an employee communication program to promote information sharing and staff retention.

  • Increased focus on KPIs to evaluate and measure continuous improvements. 

  • Implemented RATP Dev USA's Safety Management System (SMS), drive2zeroTM.

DC
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