Challenge

  • Faced difficulties in growing the business while managing high levels of employee turnover due to the competitive transportation industry.
  • Promote a positive safety culture with support and participation from across the organization.

8

streetcars

46

employees

2012

relationship began with DDOT for this services

Solution

  • Enhanced training methods and established an employee communication program to promote information sharing and staff retention.
  • Increased focus on KPIs to evaluate and measure continuous improvements. 
  • Implemented RATP Dev USA's Safety Management System (SMS), drive2zeroTM.
Le streetcar de Washington-DC en mobilité

"The tram is there to revitalize the neighborhood, build ties within communities, and give meaning."

Marwan Al-Mukhtar
General Manager, RATP Dev USA DC Streetcar

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RATP Dev North America Rail (DC Streetcar)

Marwan Al-Mukhtar

General Manager, RATP Dev USA DC Streetcar

 

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