Challenge

Manage Dispatch and Operations.

10,500

trips monthly

7

fixed routes

93%

on-time performance

Solution

  • Developed a route match process manual for training improvements.

  • Cross-trained all operations and administrative employees to perform all functions.

  • Implemented strategic initiatives such as smart cards, building ridership with local hotels/motels.

  • Implemented RATP Dev USA marketing kit to build a social presence.

The Bus
Your future. Our destination.