Challenge

In 2018, a large shortfall in state funding triggered a WKU department-wide personnel reduction. At the same time, Topper Transit was expected to increase efficiency standards. The Transit Staff was directly impacted, resulting in a decrease in resources.

13

fixed routes and ADA service

90%

On-Time Performance

685,000

passenger trips YTD

Solution

  • An access road construction from South Campus enabled a new run-cut for 2 Fixed Routes.
  • The new run-cut allowed Topper Transit to maintain frequency levels with 2 fewer buses on the daily routes and improve on-time performance for the Fall 2018 semester. 
  • Topper Transit is averaging 17 additional pass/hours per service line compared to Fall 2017.
  • Operational Analysis conducted in December of 2018 provides insight on additional, actionable efficiencies to implement in 2019.
ADA Van
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