The City of Ocala, (Suntran) faced labor challenges related to hiring full/part time bus operators as a result of low minimum wage. The challenge further led to high stress, increased turnover and increased overtime hours.
Year long partnership
- Conducted wages assessment
- Increased wages across the board
- Implemented other incentives programs
- Developed employee retention program and enhanced employee engagement activities
- Improved communication with employees
- Cultivating a strong organizational culture and continue to communicate our company values to employees
"Everything can be improved.You only need the will and determination to do it."