Challenge
The City of Ocala, (Suntran) faced labor challenges related to hiring full/part time bus operators as a result of low minimum wage. The challenge further led to high stress, increased turnover and increased overtime hours.
10
Vehicles
24
Year long partnership
Solution
- Conducted wages assessment
- Increased wages across the board
- Implemented other incentives programs
- Developed employee retention program and enhanced employee engagement activities
- Improved communication with employees
- Cultivating a strong organizational culture and continue to communicate our company values to employees
"Everything can be improved.You only need the will and determination to do it."
Oliver Cromwell
General Manager
General Manager